We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we will offer the return address and the parcel should be returned by a trackable and reliable shipping way to make us can receive the return parcel.Buyers are responsible for the return shipping cost.The payment will be returned only after we receive the return parcel. Items sent back to us without first requesting a return will not be accepted.
However,the following items can't be returned(because of the nature of these items,unless they arrive damaged or defective,we can't accept returns or exchange for:
*Custom or personalized orders
*Intimate items(for health/hygiene reasons)
You can always contact us for any return question at firstname.lastname@example.org.We always tend to find solutions that are more beneficial to both parties.
Refund: If you request a refund. The payment will be refunded to your account within 7 days after our agreement.